OCC-Follow Up Calls

 FOLLOW UP CALLS ARE A BASIC, FOUNDATIONAL STEP in keeping in touch with your clients!

Hey, how are you? How’s the family?

How do you like the neighborhood / new pool/ deck /all the extra space? How’s that (office space, shorter commute, etc) working out?

Hey how did you like that Cutco knife I gave you? Any chance to use that yet? Do you still have all your fingers? haha

EXTRA TIPS for successful Follow-up Calls:

THE “FORD” Method of Rapport

Always work the following into each conversation:

  1. Family

  2. Occupation

  3. Recreation

  4. Dreams